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Customer Care

CUSTOMER CARE

Our Customer Care service is at our users’ disposal for any request of information related to products, orders, deliveries, personal data and web site services.
You can contact us as follows:

  1. email: customercare@fiorentinastore.com when inquiring about orders and items information, sale conditions, deliveries, etc. In case of requests related to placed orders, it is always necessary to quote the order number.
  2. telephone: +39 02/26303235-36-37.
  3. Fax: +39 02/27209493

For information concerning refunds or credit card transactions, please send a fax to +39 02/27209493.